Privacy Policy

At our spa, your privacy and personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us. By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Booking details or inquiries submitted through forms
Feedback, reviews, or other communications sent via email

This information is used solely to provide services, respond to inquiries, and improve your overall experience.

Information Automatically Collected

When you browse our website, certain non-personal information may be collected automatically, such as:

IP address
Browser type and version
Pages visited and time spent on each page
Device type and operating system

This information helps us understand user behavior and improve website functionality.

How We Use Your Information

We use the information collected for the following purposes:

To respond to your inquiries, bookings, or requests
To provide and improve our services and website functionality
To send relevant updates, promotional materials, or newsletters (if you have opted in)
To monitor and enhance security and prevent unauthorized access
To comply with legal requirements or regulatory obligations
Your information will never be sold to third parties.

Sharing Your Information

Your information may be shared internally among our staff solely for the purpose of delivering services or addressing your requests.

External Sharing

In certain circumstances, personal information may be shared with trusted third parties, such as:

Payment processors for transactions
Legal or regulatory authorities if required by law
Public agencies in cases such as complaint resolution, where information sharing is necessary to provide a service
We ensure that any third parties we share your information with maintain strict confidentiality and security standards.

Linking to Other Websites

Our website may contain links to other external websites. Please note that this Privacy Policy applies only to our website.

Visitors are encouraged to review the privacy policies of any third-party websites linked from our site, as we do not control their practices or content.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. While we strive to ensure your data is secure, no method of transmission over the internet is completely risk-free.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

Improve website performance and user experience
Understand visitor preferences and browsing behavior
Provide personalized content and offers

You can choose to disable cookies in your browser settings, but some features of the website may not function correctly without them.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page.

We encourage you to review this page periodically to stay informed about how we are protecting your information.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal data, where legally permitted
Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Address:
Phone:
Email: